Accessibility Statement for Hornchurch Flowers
Our Commitment to Accessibility
At Hornchurch Flowers, we believe that everyone in the Hornchurch community deserves equal access to fresh, beautiful flowers. Our online flower ordering platform has been designed with accessibility as a top priority, so that every customer—regardless of ability—can enjoy a seamless and convenient experience. Our commitment goes beyond compliance; we strive to foster inclusivity in every aspect of our floral services.
Compliance with WCAG 2.1 AA Standards
To ensure our platform is accessible to the widest possible audience, we actively adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. These globally recognised guidelines outline how to make web content more accessible for people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological impairments. By conforming to WCAG 2.1 AA, Hornchurch Flowers ensures that our website provides a usable, equitable experience for all customers looking to order accessible Hornchurch Flowers online.
Screen Reader Compatibility
We understand the importance of compatibility with assistive technologies. Our website is fully functional with leading screen readers, ensuring that blind and visually impaired customers can navigate our flower selection, place orders, and access customer support with ease. All images on our site include descriptive alternative text, and crucial information is conveyed in ways that do not rely solely on colour or visuals.
High Contrast and Clear Design
The design of the Hornchurch Flowers website features high-contrast colours and intuitive layouts to assist users with low vision or colour blindness. Text throughout the site is easy to read, with sufficient contrast between text and background. Buttons, forms, and navigation menus are clearly marked and operable using keyboard-only navigation, allowing all customers to place orders—whether on desktop, tablet, or mobile devices—with confidence and independence.
Optimising for Accessible Hornchurch Flowers Ordering
Accessibility is essential for all Hornchurch customers who wish to order flowers online. Our website is regularly reviewed and tested by accessibility experts and, whenever possible, with input from users with disabilities. This ensures every aspect of the online flower ordering process is optimised for accessibility, from product selection to checkout. We are dedicated to ensuring that flower delivery in Hornchurch is accessible for every customer.
Continuous Improvement and Feedback
Hornchurch Flowers is committed to ongoing improvement. Should you encounter any difficulty using our site or notice any aspect that could be improved in terms of accessibility, we welcome your feedback. We view your input as vital to creating the best possible experience for all visitors. If you face any accessibility barriers or have suggestions for improving accessibility in your online flower ordering experience, please reach out to us through the channels provided on our Contact page.
Accessibility for All Hornchurch Customers
Everyone deserves to enjoy the convenience, beauty, and joy of flowers. At Hornchurch Flowers, our promise is to make accessible flower ordering possible for all our customers in Hornchurch and beyond. Whether you’re sending flowers as a gift, ordering for a special occasion, or simply brightening your day, our online shop is designed so that every customer can do so with independence and ease.
